Privacy Policy

Last updated: August 20, 2026

1. Introduction

Welcome to Qapture. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo and video sharing service.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: Email address, username, password (encrypted), and profile information.
• Content: Photos, videos, and other media files you upload to the Service.
• Album Information: Album titles, descriptions, customization settings (colors, fonts, backgrounds).
• Communications: Messages you send to us or other users through the Service.

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Service, including access times, pages viewed, and features used.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity and store certain information.
• Log Data: Server logs including IP address, browser type, referring/exit pages, and timestamps.

2.3 Metadata

• We may collect metadata from uploaded photos and videos (such as EXIF data, location information, date/time stamps).
• You can remove this metadata before uploading if you prefer.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide the Service: To create and manage your account, store and display your content, and enable sharing features.
• Improve and Optimize: To understand how users interact with the Service and improve functionality.
• Communication: To send you service-related notifications, updates, and security alerts.
• Security: To detect, prevent, and address technical issues, fraud, and security threats.
• Compliance: To comply with legal obligations and enforce our Terms and Conditions.
• Analytics: To analyze usage patterns and improve user experience.

4. How We Share Your Information

4.1 Sharing You Control

• Album Sharing: When you share an album via QR code or link, anyone with access can view the content you've uploaded to that album.
• Public Albums: Albums you mark as public may be accessible to anyone.

4.2 Service Providers

• We may share information with third-party service providers who perform services on our behalf (hosting, analytics, customer support).
• These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Requests from law enforcement or government authorities
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.4 Business Transfers

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

• We retain your personal information for as long as your account is active or as needed to provide the Service.
• When you delete your account, we will delete your personal data and uploaded content within a reasonable timeframe.
• We may retain certain information for legitimate business purposes or as required by law (e.g., backup systems, legal compliance).
• Inactive accounts may be deleted after a period of prolonged inactivity.

5.1 Album Storage Period

Every album is stored for a fixed period of 12 months, after which the album and all photos and videos in it are deleted. This applies whether or not your account stays active.

• Free albums: the 12 months run from the date the album was created.
• Premium albums: the 12 months run from the date Premium was purchased for that album. Upgrading a free album therefore restarts its storage period.
• The album's own deletion date is shown in the app while you are viewing it.

We email the album's owner before the date arrives, so there is time to download the content:

• Premium albums: 30, 15, 7 and 1 day beforehand.
• Free albums: 7 and 1 day beforehand.
• These warnings are sent to the email address on the owner's account. If you have opted out of our emails, we will not send them — but the album is still deleted on schedule.

Deletion is permanent. Once an album's storage period ends, the album, its photos and videos, and its share link cannot be recovered, by us or by you. Please download anything you want to keep before that date.

If a Premium purchase is refunded, the album loses its Premium features but keeps the storage period that started on the original purchase date. A refund does not cause content to be deleted any earlier than it otherwise would be.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted password storage
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure cloud storage infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

7.1 Access and Update

• You can access and update your account information through your profile settings.
• You can view, download, or delete your uploaded content at any time.

7.2 Delete Your Account

• You can delete your account and all associated data through account settings.
• Upon deletion, your content will be permanently removed from our active servers.

7.3 Marketing Communications

• You can opt out of promotional emails by following the unsubscribe link in the email.
• You will continue to receive service-related communications.

7.4 Cookies

• You can configure your browser to refuse cookies or alert you when cookies are being sent.
• Some features of the Service may not function properly without cookies.

7.5 Data Portability

• You have the right to request a copy of your data in a structured, machine-readable format.

8. Children's Privacy

• The Service is not intended for children under 13 years of age.
• We do not knowingly collect personal information from children under 13.
• If we discover that we have collected information from a child under 13, we will delete it immediately.
• If you believe a child under 13 has provided us with personal information, please contact us.

9. International Data Transfers

• Your information may be transferred to and processed in countries other than your country of residence.
• These countries may have different data protection laws than your jurisdiction.
• We ensure appropriate safeguards are in place when transferring your data internationally.

10. Third-Party Links

• The Service may contain links to third-party websites or services.
• We are not responsible for the privacy practices of these third parties.
• We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
• Significant changes will be communicated via email or through a notice on the Service.
• Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@qapture-it.com
• Support: support@qapture-it.com

13. Your Regional Rights

13.1 European Users (GDPR)

If you are located in the European Economic Area, you have additional rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

13.2 California Users (CCPA)

California residents have specific rights regarding their personal information:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell your personal information to third parties.